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Thursday, 28 June 2012

Netiquette

Netiquette or Network Etiquette is defined as a proper way of communication and interaction with people using e-mail over the internet. As e-mail is a mew channel for communication, so there are number of rules of polite conversation are emerging. The rules are as followings:

  • Do not send blank copies
  • Do not send spam
  • Add labels to Subject line like Action, FYI, Re and REQ
  • Use less attachments
  • Check Grammar
  • Follow Threads
  • Do not use Instant Messaging for long messages
  • Use proper format for reply
  • Double space between paragraphs
  • Talk about one subject per e-mail
  • Think twice before Forwarding
  • Do let people know their e-mail has been received 
  • Be careful with Irony in e-mails
  • Avoid CAPS
  • Avoid embarrassing e-mails
  • End e-mails with Salutation( Best regards, Thank you, etc..)
  • Compress files before sending
  • Give full contact information



Discussion/ your view
Do Netiquette work to write an effective e-mail?


Guffey, M.E., Rhodes, K., & Rogin, P. (2011). Business communication:  Process and product (6th Canadian ed.). 

The database from Sheridan library is also helpful to know more about Netiquette. The link below described the rules for Netiquette.

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