Netiquette or Network Etiquette is defined as a proper way of communication and interaction with people using e-mail over the internet. As e-mail is a mew channel for communication, so there are number of rules of polite conversation are emerging. The rules are as followings:
- Do not send blank copies
- Do not send spam
- Add labels to Subject line like Action, FYI, Re and REQ
- Use less attachments
- Check Grammar
- Follow Threads
- Do not use Instant Messaging for long messages
- Use proper format for reply
- Double space between paragraphs
- Talk about one subject per e-mail
- Think twice before Forwarding
- Do let people know their e-mail has been received
- Be careful with Irony in e-mails
- Avoid CAPS
- Avoid embarrassing e-mails
- End e-mails with Salutation( Best regards, Thank you, etc..)
- Compress files before sending
- Give full contact information
Discussion/ your view
Do Netiquette work to write an effective e-mail?
Guffey, M.E., Rhodes, K., & Rogin, P. (2011). Business communication: Process and product (6th Canadian ed.).
The database from Sheridan library is also helpful to know more about Netiquette. The link below described the rules for Netiquette.
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