E-mail messages are standard forms of
communication. A good e-mail must have following parts:
- a
subject line that summarizes the message
- an
opening that reveals main idea
- a
body that explains the main idea
- a
closing that presents action information, summarizes the message, or
offers a closing thought.
Subject line: In a good email,
it is mandatory. It highlights the purpose of e-mail. Some people who do not
have time to read the whole e-mail they just give a glance at a subject line
and decide whether to read the message.
Opening: Begin
by front-loading, opening must reveals the main idea. Even though subject
line summarises the main idea, that purpose should be restated and amplified in
the first sentence.
Body: The body provides more
information about the reason for writing. Body explains and discusses the
subject logically. Design the data in easy comprehension by using numbered lists,
headings, tables, and other graphical techniques.
Closing: In closing, e-mail
ends with an action information, dates or deadlines; a summary of message; or a
closing thought.
Guffey, M.E., Rhodes, K., & Rogin, P. (2011).
Business communication: Process and product (6th Canadian
ed.).
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There is a huge difference between good emails and bad emails.how to write a good email and how to tell the difference between good and bad emails. First of all the subject line, use a few well chosen words so that the receiver knows what the email is about. Second, make one point for each email, it does not cost you sending multiple emails but it does cost you sending one letter. Third, specify the response you want through a phone call or reply back through email and make sure you leave your name, contact information and your job title. The easier you make it for them to respond back the more likely they are to respond back to you. Fourth, check your email regularly to see if you got any emails and respond accordingly. Fifth, internal mail do not overlook and be informal, you are in a business setting me formal about it.
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