A Bad E-mail

Email is an important tool of communication in business. These are legal documents and need a proper care to write and manage. Today, 90% of business communication depends on e-mail messages. Sometimes people send bad e-mails to others unintentionally which destroy their reputation. An e-mail tends to be bad if it is long and time consuming. Sometimes sender do inaccurate writing, grammar mistakes and use angry words. This can effects customer/ clients, suppliers, staff, co-workers and organization. A bad e-mail may have following problems:

• May not includes greetings
• Subject line may not be informative
• Opening do not reveals the main idea
• May not provide context to reader and includes bad response
• May not reflects any action to take
• Less visibility and transparency
• No complimentary closing
• Bad use of BCC

Guffey, M.E., Rhodes, K., & Rogin, P. (2011). Business communication:  Process and product (6th Canadian ed.).